IT Technical Support Analyst Full Time NEW

Manchester, Lancashire
Reed Technology

IT Onsite Technician

Manchester- fully on site

£29K – 35K

An experienced IT Technician is required for our legal client. The successful candidate will provide hands-on technical support in the Manchester office. You’ll support users, maintain IT hardware and infrastructure, and help ensure systems remain available and reliable.

Responsibilities-

• On-site deskside and hardware support
• Managing IT assets, device builds, refreshes, and repairs
• Resolving and logging incidents via a ticketing system
• Supporting meeting rooms, AV, and video conferencing
• Assisting with server, storage, and network hardware
• Daily hardware and environment checks
• Supporting projects and occasional out-of-hours work

Experience required-

• Broad software application skills desired.

• Demonstrated ability to master new software applications and technologies.

• Prior experience with a ticketing system strongly preferred.

• Proficiency in network skills.

• Must have at least 2+ years’ experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment.

• Working knowledge of ITIL service management and its processes is highly advantageous.

• Knowledge of AV systems and telecommunications would be beneficial.

A great opportunity for someone who enjoys a varied, hands-on IT support role in a professional on-site environment.