Account Director Full Time

Airbus

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As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

• Bachelor’s Degree in Marketing or related field. A combination or work experience and education can be substituted.

• 5+ years of experience in Account Management

• 4-7 years sales background or project management background

• Minimum 3 years’ experience in marketing production service delivery or a sourcing role

• Strong subject matter expertise in Creative Production or Sourcing

• Working knowledge of campaign management and content production across all media channels

• Understanding production and versioning of TVC elements, digital and social execution, print (including direct mail, literature), Press and Out of Home (OOH)

• Experience with leveraging Project Management, Workflow and Digital Asset Management technology

• Experience with the billing cycle from invoice generation to accounts receivables

• Experience in more than 1 more media type

• Demonstrate ownership and management of one or more P&Ls

JOB DUTIES

( denotes an “essential function”)

• Oversee one or more account teams

• Manage the team to ensure the delivery of BAU operational excellence

• Manage the day to day client relationship

• Identify opportunities to develop the account

• Directly responsible for account P&L. Analyze on a line by line where time is being spent on the account.

• Conduct diagnostic meetings with existing clients for process audits along with issue tracking and resolution

• Provide support in crafting responses to RFIs/RFPs and SOW’s

• Provide quotes. Build and expand client pricing schedules to align with client support requirements

• Seek opportunities to expand service offerings

• Conduct budget review meetings with the client as needed

• Ensure regular communication with clients and manage client expectations

• Be the senior point of contact for the client. Be the client escalation point at a senior leadership

• Plan yearly scope of work/budget with the client to discuss client relationship, performance, budget, forecasting and new strategic initiatives.

• Oversee the management of project/campaign details & coordination from start to completion

• Train the client on how to use internal Tag systems as required

• Identify opportunities to expand the business to other areas of the company

• Succession planning- Oversee the growth and management of staff

• Oversee the creation of Management Information (MI) on a regular basis, i.e. weekly, monthly and quarterly, which must include metrics for Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)

• Provide input, along with manager’s support, for Quarterly Business Review (QBR) content

Per New York state requirements, this posting reflects the salary range for this position for a New York based individual: $110k-130k per annum. Compensation varies depending on job-related factors such as experience, responsibilities, and business needs. For all other states, please inquire with the Tag Talent Acquisition Team.

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

About Us

We’re proud of our roots.

From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team.

Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer’s experience and strengthening their brand reputation.

Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.