Consumer Insights Project Coordinator Full Time

Port Sunlight, Merseyside
Manpower UK Ltd

We are currently seeking an interim Consumer Insights Project Coordinator, to work with our global FMCG client, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment.

The position is based in Port Sunlight, Wirral. This is a full-time temporary role for 6 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying between 24,800 – 27,000 per annum, pro rata, depending upon experience.

Main Job Purpose

This role will focus on supporting the Fragrance Consumer Technical Insight (CTI) work-stream working as a member of the core project Fragrance Capability team. We are looking for someone to maximise our data and unlock fragrance insights.

CTI creates deep consumer understanding to guide the development of superior products and experiences. We are looking for someone with a natural curiosity and desire to interrogate and connect data to help us translate what consumers want into technical action standards that our Research and Development teams can deliver against.

The responsibilities will include coordination of technical and consumer testing, which will require interaction with multiple category teams and test agencies. As well as data management, in particular test results data. It will involve collating the different data sources and can help to create impactful visuals that can help teams generate insight from underlying data.

Key Tasks

• Work as part of a cross-functional team and as the advocate of the consumer, support the team through translating research questions into robust CTI testing.
• Support the CTI Manager on the Testing Programme, helping to land insights with impact to the Fragrance community.
• Support, and in some cases, lead, the planning, co-ordination, and execution of qualitative, quantitative, and technical testing, leveraging internal capability and/or external partners as required to deliver.
• Collate data sources from cross category Fragrance Testing (CLT’s and HUT’s).
• Build strong and collaborative relationships with both internal and external partners.
• Ensure all research is managed with the upmost ethical standards, including ensuring consumer personal & sensitive personal data is always protected.
• An understanding of data fundamentals to facilitate working with data to clean, transform and structure as required to enable visualisation and statistical analysis.
• Ability to analyse, interpret and report test data, as required, to a high standard including recommendations and next steps to support the development of superior fragrances.
• Present data in an appealing and engaging way tailored to the audience: fully detailed debrief to technical teams and senior stakeholders as required.
• Support the Data Analyst and Digital transformation of consumer data by working with internal partners to identify, develop and implement processes and tools for ongoing continuous improvement.
• Champion the voice of the consumer

Experience required:

• Bachelor’s degree in Science, Psychology, Market Research, Statistics, or relevant experience in a consumer research role
• We are happy to receive applications from recent gradates in the above subjects
• Ability to work autonomously and as part of a cross-functional team.
• Ability to work flexibly and adapt to changes effectively.
• Knowledge of qualitative and quantitative research methods either from academic or industry experience
• Strong data analysis skills with the ability to connect difference sources of data, recognising insights and communicate them effectively to different teams.
• An interest in, or experience/ knowledge of statistics and statistical software such as Compusense, JMP or SAS is desirable.
• Summarising and presenting results in an impactful way, tailored to the audience.

Port Sunlight working environment:

• Free onsite parking
• Staff shop discounted products
• Working in state-of-the-art laboratory and pilot plant facilities
• Free parking onsite
• 5 mins walk to train station serving Liverpool & Chester
• 20-minute drive from Liverpool city centre/30-minutes drive from Chester
• Disabled parking
• In the heart of picturesque Port Sunlight village
• There are also several site clubs available to join covering a range of topics including Book Club, Running, Choir, Pool, Genealogy and much more.
• The sites have three catering outlets which provide a range of hot and cold food and drinks daily.
• In addition there are a range of vending machines and cold water dispensers around the site accessible throughout the day.

At ManpowerUK we are dedicated to fostering a highly diverse workforce and cultivating an inclusive culture where everyone feels valued, heard, and empowered to reach their full potential. We are recognised as a Disability Confident Leader, affirming our commitment to helping individuals with disabilities secure and retain meaningful employment. To hear more about our Diversity, Equity, Inclusion and Belonging initiatives – please visit our website.