Digital Business Analyst Full Time

Vantage Consulting

As a vital component of our organisation The Digital Team is at the forefront of driving digital innovation and online excellence. Tasked with crafting and optimising digital experiences the team collaborates with partners and stakeholders from across the whole organisation to design and implement cutting edge solutions. From web development, user interface design, automation and artificial intelligence the team is committed to elevating our digital footprint.

About the Role
As a Digital Business Analyst your role within our dynamic Digital Team is pivotal to the seamless fusion of technology and business objectives. As a bridge between stakeholders and The Digital Team you will play a key role in translating business needs into actionable digital solutions. From conducting thorough analyses of business requirements to identifying opportunities for process improvement, your insights will shape the strategic direction of our digital initiatives. Collaborating closely with cross-functional teams (such as ICT and IGU) you’ll be instrumental in ensuring that our digital products not only meet but exceed business expectations.

Key Accountabilities:

• Interpret and analyse business problems to ensure digital solutions align with business objectives and contribute to the organisation’s strategic goals, using thorough understanding of digital concepts and successful practical application of solutions.
• Define and articulate clear, comprehensive digital requirements for Delivery/Service Leads based on thorough analysis of business needs.
• Foster effective collaboration between multiple business stakeholders and The Digital Team by proactively communicating and engaging to create shared understanding and objectives ensuring the successful delivery of objectives.
• Support the creation and development of compelling and well-articulated digital business cases for Delivery/Service Leads and Senior Digital Manager, integrating financial analysis, trends and potential benefits to guide strategic decision making and secure support for digital initiatives.

• Provide valuable insights into user behaviours and preferences, using your substantial knowledge of digital concepts, systems, technology and practical applications to influence digital product design to enhance user experiences.
• Identify opportunities for process improvements through the integration of digital tools and technologies to streamline workflows, supporting and managing the successful delivery of these outcomes.
• Identify and support the mitigation of potential risks and impacts associated with digital projects, proactively addressing challenges to ensure successful outcomes.
• Create test plans to support quality assurance process, ensuring that digital solutions meet and exceed established standards within the Digital Team and user expectations.
• Manage project timelines, ensuring timely delivery of digital solutions without compromising quality.
• Manage a team of Digital Developers supporting, developing and empowering members of staff to excel in their roles ensuring they are fully aligned and focused on delivering digital developments.
• Drive a culture of digital continuous improvement by evaluating the success of digital initiatives, implementing lessons learned and staying abreast of industry best practices and new digital concepts.

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