eCare Senior Development Analyst Full Time

Milton Keynes, Buckinghamshire
Milton Keynes University Hospital
Job overview

eCARE (EPR) Development Senior Analyst

Department : IT

Band: 7 £43,742 – £50,056 Per annum

Hours: 37.5 per week, all MKUH roles will be considered for flexible working.

The IT Department at Milton Keynes University Hospital NHS Foundation Trust is a dynamic, ever-developing, forward-thinking group of people that make up a team that strives to keep the Trust’s systems up to date and responsive to cutting edge technologies, whilst ensuring staff at the Trust are supported to continue to deliver at the highest level.

We currently have an opening for an eCARE (EPR) Senior Development Analyst, focusing on the development of the Trust’s Electronic Patient Record (EPR) system called eCARE (Oracle Cerner Millennium).

The successful post holder will have experience working in a healthcare environment, including the support of staff and the development of Oracle Cerner solutions; they will be aspiring to be at the level of an Oracle Cerner ‘Integration Architect’ or have equivalent experience.

Please note that this post is subject to an initial probationary period of six months, extendable up to a period of 12 months. A DBS check may be required for new employees. MKUH promotes an inclusive workforce and proactively welcomes applications from underrepresented groups in our community.

Interview date: 26 September 2024

Main duties of the job

The aim of this role is to manage the technical framework used by the eCARE and Back Office teams on an on-going basis under the management of eCARE Development Manager.

Responsible for the provision of expert level IT and eCARE technical and development services to the Trust. Areas of responsibility include, but not limited to, support of the Trust’s Electronic Patient Record (eCARE) System and its optimisation.

Ensure that a consistent and quality eCARE technical support service is provided to all users, this may require the identification and resolution of complex problems with the support of eCARE Development Manager.

Contribute towards delivering new functionality and optimising the existing functionality; this may require working with the IT Back Office or end users to identify and resolve complex problems.

Working for our organisation

‘65% report achieving a good balance between work and home life and are satisfied with the opportunities for flexible working patterns’,(NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

• Manage eCARE development project plans through the development project life cycle to include both technical and non-technical work streams under the right supervision.
• Support and develop the eCARE System. This system is mission critical to the business.
• Develop test scripts under the direction of the eCARE Development Manager to validate any system modifications and upgrades that will be released to the organisation as and when required

Please refer to attached documents for further information

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person specification Qualifications and knowledge Essential criteria

• IT related degree (or equivalent qualification / relevant experience)
• Prince 2 project management qualification or equivalent
• Evidence of continuous personal development
• Can distinguish between Projects & Business as Usual

Experience Essential criteria

• Experience using various eCare/Cerner Millennium build tools and applying configurations
• Experience in being a member of a project
• Working on multiple projects simultaneously
• Managing tight deadlines & competing priorities
• Sound understanding of current IT standards, capabilities and developments in desktop, network, server, storage, and applications technology.

Skills Essential criteria

• Strategic thinker with sound analytical and problem-solving skills
• Ability form excellent relationships and influence and negotiate effectively in order to deliver results and commitment to customer service
• Ability to prioritise activities of self-based on changing requirements and circumstances
• Commitment to CPD personally.
• Manage different (sometimes conflicting) needs/objectives
• Ability to work on own initiative and make decisions
• Excellent time management

Personal and people development Essential criteria

• Ability to remain calm and composed in high pressure situations.
• Self-motivated and able to work to tight deadlines with a flexible approach to work
• Able to form good working relationships with staff in the Trust and partner organisations
• Willing to develop own skills and knowledge
• Ability to work as a member of a team
• Able to lead, develop & motivate others

Communication Essential criteria

• Ability to interpret and communicate complex technical information to both technical and non-technical staff

Desirable criteria

• High standard of written and verbal communication
• Ability to deal with senior management & board members, displaying confidence & gaining trust