EMEA Data Centre Technical Director Full Time

Jones Lang LaSalle Incorporated

EMEA Regional DC Technical Services Director page is loaded EMEA Regional DC Technical Services Director Apply remote type Hybrid locations London, GBR time type Full time posted on Posted Yesterday job requisition id REQ315922

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role & Responsibilities

The Regional DC Director is responsible for driving best operational practice, technical support, quality assurance for the delivery of critical engineering services for multiple client account operations throughout EMEA.

The successful candidate for this role is expected to be a subject matter expert in all aspects of technical services and operations in Data Centres.

Essential Duties and Responsibilities

Reporting directly to the Head of DC & CEM, with matrix relationship to the EMEA DC FM Services Lead.

The individual should be a self-starter, highly motivated, process driven and have strong risk management skills that can build a trusted advisor relationship with clients and our internal business leaders.

This role will be UK based.

Financial Management

• Support accounts in their drive to build self-delivery capabilities for service and financial betterment

• Identify opportunities for accounts to drive savings via strategic relationships, alternative maintenance strategies.

• Support the business in business growth opportunities

• Identify / generate opportunities for the cross-sell of services with other business lines within JLL and clients.

Operations

• Be responsible for performing due diligence, assurance & compliance programs.

• Capable in performing major Incident Investigations

• Support account transition and transformation projects.

• Actively manage the professional development of any direct & matrix reports and support training of Account Operations Teams

• Be responsible for driving a culture of digitisation using our technology systems.

• Support client/account specific initiatives and best practice deployment.

• Be responsible for understanding accounts application of Corrigo (JLL CMMS Platform) and for determining if the deployment and application meets best practice requirements.

• Provide oversight of account risk management processes and annual capital investment planning

Client and Account Management

• Be the single point of contact for internal escalation for the DC accounts business and where necessary, serve as a client interface.

• Where required, manage relationships with key stakeholders in the client’s organisation.

• Develop a detailed understanding of client’s business and key factors influencing their requirement for our services.

• Represent Engineering in external networking forums and client functions

Contract Management

• Ensure account engineering requirements are built into all engineering contracts.

• Support the accounts for achievement of the key performance indicators, service levels and other measures on a problem management basis.

• Ensure accounts have embedded change control process and incident reporting systems.

• Ensure accounts have embedded engineering operations governance processes.

Essential Requirements

• Chartered Professional Engineer or equivalent

• Technically competent in Data Centre Systems with a Mechanical Systems Focus

• Excellent interpersonal and leadership skills

• Ability to work in team environment

• Skilled in commercial aspects of engineering contracts.

• Excellent communication skills – both verbal and written

• Proven project methodology approach

• Excellent attention to detail

• Ability to develop processes and procedures and be held accountable to them

• Analytical skills / systematic approach

• Language skills would be a value add

• Detailed Knowledge of Mechanical Systems & Controls for DC Operations

• Previous design experience would be a value add

Experience

• Significant Data Centre experience

• Previous experience of running regional operations

• Experienced in business transitions & transformation

• Practical working knowledge of best practice tools and techniques.

• Practical experience in hard services contract delivery.

• Leadership

This role requires flexibility with regards to working hours and the ability to travel for periods of time. In the event of a major incident the successful candidate maybe called out to attend sites / provide senior leadership presence.

Location:

Hybrid -London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

About Us

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .