Head of Digital Products London, United Kingdom Be the First to Apply Full Time

Marie Curie

Title: Head of Digital Products

Salary: £65,000-£70,000 based on experience

Hours: 35 Hours Per Week

Contract Type: Permanent

Based: Hybrid/ London Office

Closing date: 7th January 2024

Interview date: TBC

Marie Curie seeks an experienced Head of Digital Products to fill a key vacancy in our tight-knit, agile Digital team. We are looking for someone who is evangelical about and drenched in the experience of working in Digital Product-led environments, who is focused on achieving user-led, evidenced outcomes – and with experience compassionately leading teams.

Reporting into the Associate Director of Digital and managing a crack team of Product, SEO, UX, Project Management and Analytics staff, the Head of Digital Products will develop a deep understanding of the challenges and opportunities faced by the organisation and its audiences, particularly those who could be impacted by technology. They will uphold the charity’s Digital Vision and Design Principles, embedding an evidence-based, audience-led approach across the charity and the Technology department.

A background in Digital Marketing would be a strong benefit as we offer consultancy to our Marketing and Fundraising colleagues and support delivery of their campaigns. It is absolutely critical that you have experience managing big projects, in particular delivering websites and understanding the related SEO and UX challenges.

You must be able to speak with authority and to bring people with you as we support the entire organisation to understand what it means to be truly product led. You need to have worked in an Agile environment and be able to form a tight partnership with our Development and Delivery team leader to ensure that the work of the Product team is properly prioritised and has well laid out requirements and acceptance criteria.

Key Responsibilities:

• Team leadership: Manage the Digital Product team to be innovative, collaborative, productive, outcome driven and focused on the evidenced needs of stakeholders. Ensure the team are well supported, have clear objectives, regular reviews and a career development plan including training.

• Product pipeline: Manage the Digital Product team’s delivery pipeline; providing clear oversight for stakeholders and clarity of timelines and outcomes for customers. Ensure priorities are agreed with key stakeholders and maintained through a visible pipeline of agreed, road-mapped features.

• Product vision and growth: Ensure products and features have a defined vision, aligned across stakeholders and are launched in the most effective and impactful schedule, on time and on budget. Drive growth of product from launch phase to scaled adoption, including demonstrated ability to set a broad vision and translate to a roadmap with end-to-end execution Ensure features and products are kept up to date and optimised fully.

• Operational management: Creating, documenting, and overseeing the operation of processes to manage product delivery and product change, and (where applicable) the processes that operate the products themselves

• Governance: Ensure strong governance via well-documented policies, procedures and standards. Ensure production of key technical documentation to support implementation of features across digital infrastructure. Develop and update regular team impact reports.

• Supplier relationships: Manage relevant supplier relationships ensuring desired outcomes, quality, value for money and that Marie Curie are meeting supplier obligations

• Budget management: Ensure digital products and suppliers are value for money. Oversee product development budgets and regular forecasting. Monitor expenditure and raise risks.

• Backlog management: Define and prioritise the Product Team’s backlog to ensure the team delivers value to its customers.

What we are looking for:

• Proven line manager experience of teams larger than five people
• Provable experience in product-led environments
• Good project management experience
• Excellent verbal and written communication skills with the ability to communicate at all organisational levels
• Experience prioritising complex workloads and communicating with stakeholders
• Highly collaborative
• Analytical and able to interpret data to inform solutions
• Able to apply user experience development / design skills to solutions
• Ability to balance multiple priorities and meet deadlines
• Significant experience of design-led product devolvement and management
• Significant knowledge of user experience and audience research methods
• Excellent knowledge of website strategy and design including product design, prototyping, specification, build and deployment
• Understands how to deliver impactful projects with strong focus on return on investment
• Has worked in complex, stakeholder environments
• Has managed business critical platforms, products and services
• Experienced in using digital to deliver fundraising initiatives and campaigns
• Strong understanding of Agile project delivery
• Significant experience of owning and developing a product roadmap
• Significant experience of digital product lifecycle devolvement and management and driving product growth and adoption.
• Budget management

For more information or an informal chat please contact our Associate Director of Digital, Stephanie Parker, on

Click here to view our full job description

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early. Agencies need not apply.