Head of Solutions Engineering, AMER Full Time

Cervin
About SnapLogic: SnapLogic is a leader in enterprise automation, providing intelligent integration solutions that empower organizations to connect their data, applications, and processes efficiently. We’re at the forefront of innovation, driving digital transformation for businesses worldwide. SnapLogic is also leading the industry with Generative Integration, GenAI Application Building and emerging trends such as Agent Building. SnapLogic is uniquely positioned to benefit from advancement in GenAI technologies. The Role: The Head of Solutions Engineering of the Americas Theater is responsible for shaping the Solutions Engineering strategy, developing technical infrastructure, designing process improvements, leading cross-functional collaboration, driving team leadership, and executing solutions engineering initiatives for our Americas organization. Reporting to our Chief Sales Officer, you’ll lead the commercial and technical strategy for Solution Engineering in AMER, focusing on technical sales strategies, deal progression, and effective alignment of customer needs with our intelligent integration solutions. You’ll work with teams across the GTM organization to drive growth and ensure a smooth and successful customer experience. You’ll engage directly with strategic clients and work closely with Professional Services to provide technical validations and proof of value. You’ll collaborate closely with the Product and Engineering teams, translating customer and prospect feedback into actionable insights for future product roadmaps. You have a proactive approach, a solid technical and strategic mindset, an open and positive communication style, and the ability to provide coaching, support, and development opportunities to a highly technical, tenured, and motivated Solutions Engineering team. What You’ll Do:

1. Lead, mentor, and scale the Solutions Engineering team across AMER, focusing on enablement and continuous learning.
2. Develop and maintain internal partnerships with the Field Sales, Channel Sales, Partnerships, and Professional Services Organizations.
3. Engage directly with strategic clients, overseeing discovery, technical demonstrations, and POVs.
4. Collaborate with Professional Services to ensure smooth transitions post-sales and successful delivery of solutions.
5. Drive product feedback loops with the Engineering and Product teams to influence the product roadmap and contribute to strategic technology and operations improvements.
6. Provide detailed perspective from the field on GenAI, integration technology trends, and competitive and customer intelligence.
7. Use data to understand what’s resonating with customers and guide solutions selling strategies.
8. Create and manage the team’s productivity through data-driven insights and KPIs.
9. Maintain a strong partnership with the CTO and other senior leaders to drive innovation in GenAI and data integration solutions.
10. Create a collaborative and supportive environment, clearing obstacles for your team to ensure their success.

What We’re Looking For:

1. 10+ years of experience in Solutions Engineering, focusing on enterprise software and data integration.
2. Proven track record in managing and coaching high-performing, senior-level technical teams.
3. Expertise in cloud computing, data integration, and AI technologies.
4. Exceptional communication and leadership skills with a positive, collaborative approach.
5. Experience working closely with Product, Engineering, and Professional Services teams.
6. Ability to thrive in a fast-paced, evolving environment, with a focus on innovation and customer success.

Why Join: There’s never been a better time to join SnapLogic. Here are a few reasons why: Perks And Benefits: The list includes, but is not limited to: competitive salary, flexible PTO (USA employees), comprehensive healthcare; 401(k); FSA and supplemental insurance; paid parental leave; wellness and fitness reimbursements; gym and lunch on site (HQ). Company Momentum: Industry experts have consistently recognized our company, products, customers, and employees as best-in-class, from our year-over-year Leadership in Gartner’s iPaaS Magic Quadrant , to our 2021 CODiE Award win , to our recognition as a 2022 Bay Area Top Workplace . Hot Market Opportunity: Leading organizations are embracing the cloud, data, and AI to rethink and rewire their businesses. According to industry analysts, the integration market alone is growing four times faster than the overall software market, approaching more than $5 billion in revenue. Innovative Product: SnapLogic is the only company to provide a single, unified platform for all of a company’s integration and automation needs: application integration, data integration, API management, B2B integration, and data engineering. World Class Customers: Hundreds of customers around the globe trust SnapLogic to handle their enterprise integration and automation needs. Our customers come first, and we’re proud of SnapLogic’s industry-leading customer retention rate of over 95%. SnapLogic is headquartered in San Mateo, CA with offices in New York, NY; London, UK; and Hyderabad, India.