IT Applications Analyst Full Time

Newcastle, Staffordshire
IRIS – Networx Services

IT Applications Analyst

£32,000 per annum

Homeworking with some travel to Newcastle under Lyme

Fixed Term Contract – 12 months

Permanent

Closing date 10th January 2024

Our client currently has a new opportunity within their IT team. They’re looking for an Applications Analyst to support projects to implement new applications and develop their existing applications, ensuring that they are maximising the systems and functionality.

In this varied role you will support the service desk, providing 2nd line support following their ITIL incident and problem management processes and ensuring that they deliver in accordance with their service levels.

Analytical and logical, you will be an integral part of the team to develop the housing management system, designing and developing workflows that benefit the business and maximise productivity.

You’ll have gained an understanding of change management processes and adhere to these when applying system changes and will support a collaborative approach across the business.

With experience in a similar role, you will be able to support and develop software applications and support multiple projects simultaneously throughout the life cycle. You’ll be accustomed to testing and implementing new applications and making necessary changes to existing applications, identifying improvements to streamline operations and potential risks, ensuring that steps are taken to minimise the issue while ensuring that accurate documentation is created and maintained to support all current applications.

If you are a self-motivated IT professional who has strong change management and governance skills, ideally with a relevant service management and project qualification such as ITIL they would love to hear from you!