On-Site Engineer – Level 2 Desktop Support Full Time

Anthony James Consulting

On-Site Engineer – Level 2 Desktop Support – Contract or Permanent – Multiple Locations

We are recruiting Onsite Engineers to help us deliver a quality service to new and existing customers. You will join the current onsite team and be responsible for new IT installations, configurations, smart hands engineering, decommissions, office clearances and collections of redundant IT equipment. You’ll need to be responsive to our customers’ needs, a good communicator, totally reliable, flexible and a team player. This is a great opportunity to work for a rapidly growing business and to be part of a friendly team environment. You will need to have experience in a similar role level 2 desktop Support Engineer and level 1-2 networking skills.

Principle Accountabilities for the On-Site Engineer – Level 2 Desktop Support:

• Responsible for installation to desk
• Ability to communicate with customers regarding newly installed items (to include any update changes and windows upgrades)
• Responsible for the decommissioning of redundant equipment (namely removal of redundant Servers within a Data Centre environment)
• Responsible for the disposal of customers items and adhering to safety procedures with regard to packing the items and transporting back to base.
• Cable management
• Fault finding and simple fixes (resolving network issues and any hardware/software issues)
• PC/Laptop builds hardware and software
• Ensuring that agreed Company sales targets are met monthly
• To foster team work and collaboration in order to achieve own and Company objectives
• To liaise with all stakeholders positively and to put recommendations forward as appropriate in order to support the Company’s continuous improvement ethos

What do we look for in a candidate?

• Strong IT knowledge, intermediate level MS Excel is desirable
• Level 2 desktop support experience plus proven but level 1-2 networking skills
• Preferably CompTIA Network + or CCNA qualification
• A good knowledge of computers and their components is a bonus
• Experience of working independently and as part of a team to achieve results
• Flexible approach and hold a full UK Driving License
• Polite and courteous manner representing the company

What’s in it for you?

• Company Pension Contributions
• Great progression and development path
• 25 days holiday + Bank Holidays

Salary: 25k – 35k Dependent on experience.

Job type: Mon-Fri, no set shifts and overtime available.