Senior IP Network Reliability Engineer M/F Full Time

Eutelsat Communications SA

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Senior IP Network Reliability Engineer M/F

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Who You Are: You’re a whizz in operational monitoring, and security. You’re agile and you love to roll up your sleeves. You read, learn, and like to keep up to date on industry best practices, mindful of the latest cyber threats and exploits. You’re sparked by a fast pace, new challenges and possess superb analytical, troubleshooting, and problem-solving skills. You thrive under pressure, can self-organise, and love working as a part of a lean team. You want to make a real difference in the world by joining us on our mission to be the most trusted partner for GEO-LEO global satellite connectivity, finally bridging the digital divide.

Join us today because connecting your world changes everything.

What You’ll Do:

The Security Operations Analyst will be focused on providing excellent 24/7 first line operational and incident response support for our IT Shared Services team, so our teams can provide fantastic customer experience. You will work closely with internal customers to build and support operational resilience, monitoring and security across IT systems required to support the OneWeb mission. You will also contribute to the design, build, and support the IT Shared Services technology infrastructure. You will work across multiple projects and work alongside internal stakeholders that form a global multi-disciplinary team.

Responsibilities include:

• Provide effective incident management through monitoring and analysis of Security Incidents on a diverse range of SIEM tools and monitoring capabilities. To identify and diagnose complex service impacting issues across a range of technologies and platforms
• Triage, mitigate and escalate incidents accordingly, while capturing and recording pertinent information, logs and artifacts. Providing technical guidance for successful resolution
• Perform appropriate contingency and containment procedures in response to planned or unexpected events and implement proactive measures aimed at preventing recurrence
• Produce and deliver detailed written and verbal technical Incident reports
• Act as the subject matter expert for operational security, provide advice and guidance to internal teams on best practice
• Contribute to the continuous improvement of the operations team; from technical improvements to procedural efficiencies
• Manage and support the tooling used by OneWeb teams, working closely with the Shared Services team
• Develop and maintain technical documentation
• Keep abreast of operational changes in a fluid environment, ensuring that individual and team actions are taken in line with current best practice

The role will be supporting a 24/7 Security Operations Centre. The Security Operations Analyst will be required to work a rotating 12-hour shift pattern, to include daytime, nighttime and weekend work.

WhatitTakes:

• Some work experience of working in a SOC environment or Cybersecurity role (we also consider Graduates)
• Experience of working with SIEM tools.
• Experience of Incident Response and/or forensic skills
• Thorough understanding of Cybersecurity Tactics, Techniques and Procedures (TTPs), understanding how threat actors orchestrate and manage attacks through frameworks such as MITRE.
• Understanding of vulnerability management, gap remediation, risk logging, and tracking
• Excellent interpersonal and customer facing skills.
• Excellent communication skills including strong verbal and written skills & the ability to interact with colleagues at all levels.

What We’d Love:

• Experience of Darktrace, native AWS and Microsoft security functions
• Understanding of Security standards and frameworks, e.g.: NIST, CIS, OWASP, SANS, ISO 27001
• Awareness and understanding of pentesting, threat hunting and red teaming in operational environments
• Networking principles including TCP/IP, WAN’s, LAN’s, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP Security incident management and control
• Experience of Linux/Windows Server administration and configuration
• Experience of PowerShell and Python scripting
• Working in an ITIL / Agile environment with a DevOps mindset

Where You’ll Be: In our White City Office in London, UK. Domestic or international travel may be required up to 20% of the time.

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.