Senior Technical Consultant Full Time

Salesforce, Inc.

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Senior Technical Consultant page is loaded Senior Technical Consultant Apply remote type Office – Flexible locations United Kingdom – London time type Full time posted on Posted Yesterday job requisition id JR232284 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Title

Professional Services Senior Technical Consultant –

Role Description As a MuleSoft Senior Technical Consultant, you will enable our customers to realise the full value of their integration landscape by connecting their applications, data and devices. In this role you will work across our customers’ technical teams as their trusted advisor on the MuleSoft product stack, integration delivery and API Management.

To be successful in your role, we provide a structured onboarding period where you will benefit from a variety of learning experiences, including peer mentoring, certification and formal training. To ensure your colleagues also benefit from what you add to our team, you will be recognised for contributing to the growth of others and for delivering our internal initiatives that are focussed on increasing the impact we have on our customers and the wider Salesforce community.

Team Description

At Salesforce, the success of our customers is at the heart of everything we do. As a team, MuleSoft Professional Services is dedicated to drive this success and digital transformation for our customers across EMEA. Our achievements are made possible by the diversity and growth mindset of the people in our team who strive to create the best experiences for their colleagues and our customers.

Your Impact within our Team: Our success is measured by increasing the adoption of our platform within our customers and the value our services brings through enabling them to meet their business outcomes. As a Senior Technical Consultant, you will play a critical role in achieving our goals by providing expert technical services to guide and enable our customers to establish and operate their MuleSoft Platform and to successfully realise, manage and optimise their APIs and integration ecosystem.

Your thought leadership and mentoring will be key for the professional growth of your colleagues and for the continuing evolution of our Practice’s capabilities.

What you will achieve in your first 3 months:

• Deep dive into the MuleSoft Anypoint Platform and ramp on our Professional Services’ approach and methods through formal training, self-paced learning, mentoring and coaching and support from your new team
• Establish your network across the Professional Services organisation and the wider MuleSoft and Salesforce ecosystem
• Gain a practical understanding of the roles and responsibilities of a MuleSoft Senior Technical Consultant through shadowing colleagues on customer engagements. Contribute to the outcomes by having the opportunity to apply the knowledge and skills developed during your ramp period
• Achieve your MuleSoft technical certifications and feel fully ramped on our technology and implementation methodologies & best practices
• Begin mentorship and guidance of other Services team members and help to build out our team knowledge and capabilities

What you will achieve in your first 12 months:

• Take ownership of increasingly significant customer focussed activities where you will provide customer and partner teams with hands-on technical leadership throughout the development, governance, and operational processes of their API lifecycle
• Drive increased adoption of the MuleSoft Platform across the customers organisation by enabling their Technical Architecture, Design & Development, QA, Infrastructure and Operational functions in MuleSoft best practices
• Become increasingly recognised as a thought leader by contributing to our knowledge base, supporting the technical and consulting growth of your colleagues through mentoring and coaching
• Establish yourself as a MuleSoft expert whilst continuing to deepen and broaden your knowledge of our evolving products and the wider scope of technologies and approaches required for the diverse demands of your role
• Innovate with teams across the wider MuleSoft & Salesforce organisation to enhance our Product and the Services we provide

Minimum qualifications

• Proven experience leading the implementation of enterprise-scale integration solutions across the Software Delivery Lifecycle. These solutions are ideally composed from a range of technologies, patterns & architectures such as:
  • MuleSoft or similar (e.g. Tibco, Dell Boomi, WSO2)
  • Microservices, REST, NoSQL
  • One or more industry prevalent programming languages (Java or equivalent)
  • Traditional, containerised or cloud based infrastructure
• Hands-on experience of implementing DevOps principles and Software Engineering best practices, such as CI/CD, Test Driven Development and automation
• Success in mentoring/coaching technical teams to design, deliver & assure high quality software when faced with challenging requirements and a complex technology landscape
• Willingness to travel regularly to meet customer needs as required

Preferred Requirements

• Experience in API life-cycle management, from API design and development through to deployment with an awareness operations and governance
• Adding to your team through mentoring colleagues and contributing to internal initiatives to enhance and evolve the team’s technical capabilities
• Hands on experience in building and maintaining highly available systems on Kubernetes
• A track record of experimenting with new technologies and/or contributing to the open source community
• Experience of learning and applying a variety of full-stack technologies outside of the integration domain (e.g. for App or Web Dev) and of carrying roles across the wider SDLC (e.g. QA, Operations, SysAdmin)
• A passion for continuous improvement where innovation & automation has introduced measurable change
• Holding external/third party qualifications and certifications relevant to this role (e.g. Salesforce, AWS, Azure, GCP)
• Strong capabilities (written & spoken) in additional languages prevalent across the EU

Benefits and perks: We have a public-facing website that outlines our various benefits, including wellbeing reimbursement, flexible parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement

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About Us We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer . click apply for full job details