Solution Architect Full Time

Team ITG, Inc.

Overview

The Solution Architect role is an exciting opportunity to work as part of ITG London’s Marketing Technology Solutions team.

At TeamITG, we are passionate about simplifying the complicated and automating the tedious. As a Marketing Technology Solution Architect, you will play a key role in helping ITG’s broad range of clients design and implement their complex, data-driven CRM and multichannel digital marketing systems and solutions. You will have the opportunity to collaborate closely with a variety of our clients; assisting them in streamlining their marketing processes, designing, implementing and developing their data-driven CRM and multichannel digital marketing solutions, whilst offering best in class solution guidance, platform recommendations and relationship management. In addition, you will provide technical guidance and support across various departments, including our development team, ensuring the successful delivery of our marketing technology projects.

As a Marketing Technology Solution Architect, you will be an integral part of ITG’s Technical Consultancy team, delivering excellence to ITG’s clients and prospects, as well as internal stakeholders. You will offer excellent consultative abilities and assist in driving business growth by showcasing ITG’s capabilities and providing an unparalleled customer focus. You will play a critical role in bridging the gap between business needs and technical implementation, helping our clients achieve their strategic goals through well-designed and efficient marketing technology solutions.

This is an exciting opportunity to work in a fast-paced, tech-driven environment, with a focus on delivering exceptional customer service. As a key member of our team, you will have the chance to showcase your expertise in marketing technology and help our clients unlock their marketing potential. If you are a creative problem solver, with a passion for innovation and a strong understanding of marketing technology best practices, we want to hear from you.

Main Duties and Responsibilities

• Understand the organization’s business requirements, goals, and constraints. Collaborate with stakeholders, including business leaders and IT teams, to gather and analyze requirements thoroughly
• Develop high-level and detailed solution designs that address the business requirements. Consider various technical options and choose the best-suited technologies, platforms, and architecture patterns
• Ensure the proposed solutions integrate seamlessly with existing systems and processes. Identifying potential integration points and design strategies for data exchange and interoperability
• Create comprehensive architecture documentation, including diagrams, specifications, and design patterns, to communicate the solution to stakeholders and development teams
• Identify potential risks and challenges associated with the proposed solution. Develop mitigation strategies to address these risks and ensure the project’s success
• Maintain a deep understanding of the latest technologies, frameworks, and industry best practices. Apply this knowledge to design innovative and efficient solutions
• Provide cost estimates for proposed solutions, including hardware, software, and development efforts. Help stakeholders make informed budgetary decisions
• Build prototypes or proof-of-concept models to validate the feasibility of the proposed solution and demonstrate its functionality
• Collaborate with development teams, project managers, and other stakeholders throughout the project lifecycle. Provide guidance and support to ensure the successful implementation of proposed solutions
• Optimize the architecture for performance, scalability, and reliability. Monitor and fine-tune the solution as needed to meet performance requirements
• Ensure that proposed solutions adhere to security standards and compliance requirements. Implement security measures and best practices to protect data and systems
• Stay updated on emerging technologies and industry trends. Identify opportunities to improve existing systems and processes and propose enhancements to the architecture
• Evaluate third-party vendors and solutions when necessary. Select and integrate external products or services that align with the overall architecture
• Provide technical leadership and guidance to development teams. Mentor and train team members to enhance their skills and understanding of the architecture
• Effectively communicate the technical aspects of proposed solutions to non-technical stakeholders, such as executives and business users
• Participate in project governance and decision-making processes to ensure that the solution aligns with the organization’s strategic objectives
• Lead requirements gathering & discovery sessions with prospects and clients
• Lead technical playback sessions with prospects and clients
• Keep up to date with product updates, new features and tools of benefit to ITGs clients & prospects
• Act as bridge between our clients and our tech teams to ensure joined-up approach & understanding to marketing services offering
• Identify and promote training opportunities on new platforms/features to our tech teams
• Optimize marketing technology solutions to streamline marketing processes and enhance customer relationships

Requirements

• 5+ years experience in a lead solution architect capacity with relevant marketing technologies
• Ability to clearly articulate complex technical and business processes into simple, understandable terms
• Experience in running requirements gathering and discovery workshops
• Strong CRM and data-driven digital marketing experience
• Familiarity with marketing automation tools and processes, preferably SFMC.
• Technically-literate with familiarity in data processes and governance
• Knowledge of digital marketing industry standards and best practices with the ability to match client’s business requirements to solutions & product capabilities
• Excellent problem-solving and analytical skills
• Strong communication and collaboration abilities
• Ability to manage multiple projects and deadlines simultaneously
• Excellent documentation and presentation skills with experience interpreting and translating technical requirements

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.

• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards – Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

There are more, but we ran out of room 🙂