Technical Business Analyst Full Time

Reed

Technical Business Analyst Public Services Synergy East Midlands 3 Months £350-425/day Umbrella

REED Technology are working with a local authority who are seeking a skilled Technical Business Analyst to support a project aimed at enhancing the use of system portals within Children and Family Services. This role focuses on improving interaction and self-service capabilities for professionals, parents, schools, and service providers.

Key Responsibilities:

• Analyse and evaluate the current use of system portals across various services.
• Identify opportunities to simplify, automate, and reduce costs using existing tools.
• Develop and implement strategies to enhance portal functionality and user experience.
• Collaborate with stakeholders to gather requirements and ensure the portals meet user needs.
• Address known weaknesses in case management portals and improve functionality in service areas.
• Enhance parent and school input through better processes, improved portal technology, or third-party applications.

Technology Estate:

• Systems: Mosaic (Social Care), Synergy (Education), Core+ (Youth Justice)
• Tools: Granicus forms, MS PowerApps, Tableau, SSRS

Qualifications:

• Proven experience as a Technical Business Analyst, preferably within a local authority or public sector.
• Strong analytical and problem-solving skills.
• Experience with system portals and relevant technologies.
• Excellent communication and stakeholder management skills.
• Ability to work independently and as part of a team.

If you have the relevant experience and skills to carry out this role, please apply using the link provided or send your CV directly to Sheena McNish