Business Analyst (within IT team) Full Time NEW

Cannock, Staffordshire
Bis Henderson

Location: Cannock, Staffordshire (On-site)

Salary: 42,000- 45,000 plus benefits package

Summary:
We are seeking an experienced Business Analyst to join our IT team, supporting and enhancing logistics systems and processes. This is a key role focused on delivering technology-driven improvements across our supply chain operations, working closely with internal stakeholders and third-party logistics (3PL) providers.

Key Responsibilities:

• Gather, analyse, and document business requirements across logistics and transport operations
• Work closely with IT teams to translate business needs into functional specifications
• Collaborate with 3PL providers to ensure seamless system integration and process alignment
• Identify opportunities for process improvements and system enhancements
• Lead and support projects from concept through to implementation and review
• Conduct root cause analysis on system and operational issues, providing effective solutions
• Support testing, deployment, and user training for new systems and upgrades
• Ensure solutions align with business objectives and deliver measurable value

Key Skills/Experience:

• Minimum 5 years’ experience as a Business Analyst within a logistics or supply chain environment
• Proven track record of delivering successful projects and process improvements
• Strong experience working with 3PL providers and external partners
• Excellent analytical and problem-solving skills
• Ability to manage multiple stakeholders and communicate effectively at all levels
• Experience with transport management systems (TMS), warehouse management systems (WMS),or similar platforms
• Strong documentation skills and attention to detail

Processing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.